Intranet consulting

Let's create the perfect project specifically for you. Creating, managing and improving intranets and digital workplaces can be challenging. Sometimes you need expert input to get things right or move things along and as intranet consultants we can help.

We offer a wider range of intranet and digital workplace consulting and advisory services that start with your needs and cover everything from strategy and governance through to content, measurement, and findability. We don’t sell and run: no outsourcing, no juniors. We deliver the work and remain accountable for everything throughout the engagement.

When you need external help

Intranet and digital workplaces are complex with a lot of moving parts and different aspects to manage. Managers and teams are often thrown in at the deep end and need to carry out activities outside their comfort zone. There can also be resourcing issues and lack of access to the right skills. Sometimes external input can help. Whether you want deep strategic input, a second opinion or review of a specific matter, or your stakeholders want an informed or independent view, calling in external experts can be a wise investment.

This is what we do

We've consulted extensively with many large organisations across the world on different aspects of intranets and digital workplaces, providing valued and practical advice that delivers results. Recognised as experts in the wider intranet and digital workplace community, we both cut our teeth as practitioners, managing intranets and collaboration platforms at complex, global companies. We draw on this deep understanding and empathy on every assignment. We also leverage our innovative models and frameworks to come at problems from a unique point of view.

How it works

No two consulting projects are the same. Your needs are the starting point, with our work carefully scoped to drive results. Before engaging us we would discuss your issue, suggest an approach, and then plan out a programme of work in close partnership with you. Once a statement of work is agreed and signed, we deliver to an agreed timetable.

Sometimes we have found clients benefit from a short exploratory engagement to better define the problems, solutions and next steps.

Typical ways we help include strategy articulation, designing a governance framework, carrying out a stakeholder workshop, defining an adoption strategy or developing a business case. We also evaluate technology options, perform expert reviews, help define an information architecture and work with all aspects of content, including defining content strategy.

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When we can help

Consulting is a Swiss army knife. We'll always have a tool or technique that can help you, whatever your situation.

Let's fix your intranet

Talk to industry experts Steve or Chris for a no-nonsense take on your digital workplace challenges. No outsourcing. No juniors.

Book a chat. Never the hard sell.

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Recent articles

Person, Prompt, Path, Product, Process, Problem: A top-down guide to employee user journeys

This post outlines our 'Six Ps' framework for improving digital workplace management: Person, Prompt, Path, Product, Process, and Problem. Creating a smoother digital employee experience.

June 23, 2024
LinkedIn
Chris Tubb

Climbing Mount Findable to Peak Understanding

To complete their tasks you colleagues need to be able to find stuff and then after that they need to actually understand what they find there. We take a (figurative) spiritual journey up the mountain.

February 16, 2024
LinkedIn
Chris Tubb

Ten steps to getting your intranet back on track

Intranets can end up underperforming with lower value and adoption than was originally anticipated. It’s very common that an intranet is in need of a reboot or relaunch.

January 26, 2024
LinkedIn
Steve Bynghall

Your intranet project was a disappointment: did you fall victim to one of these classic blunders?

We look at some of the mistakes teams make and advise on some fixes on how to get you out of your intranet pickle and back on track.

January 25, 2024
LinkedIn
Chris Tubb

How intranet in-a-box products maximise the value of SharePoint

Intranet-in-a-box products enhance SharePoint by offering flexible solutions, saving time and provide better user experiences.

November 17, 2023
LinkedIn
Steve Bynghall

The hidden costs of a free Intranet: What you should know

What are the pros and cons of using commercial intranet products versus creating your own using SharePoint?

November 14, 2023
LinkedIn
Chris Tubb

Choosing an intranet product is hard, choosing one without a strategy or requirements is harder

Choosing an intranet product without a strategy or requirements is difficult. An evaluation of requirements is necessary for success.

November 9, 2023
LinkedIn
Chris Tubb

Getting your intranet content ready for launch

Preparing intranet content for launch is often the most time-consuming aspect of the project. Learn the crucial ingredients for successful content preparation.

October 25, 2023
LinkedIn
Steve Bynghall

Intranet Publishing Models - the holy trinity

We break intranet site ownership down into three roles: the publisher, the information owner, and the site sponsor.

October 19, 2023
LinkedIn
Chris Tubb