To complete their tasks you colleagues need to be able to find stuff and then after that they need to actually understand what they find there. We take a (figurative) spiritual journey up the mountain seeking enlightenment, but find only doubt...

Intranets can end up underperforming with lower value and adoption than was originally anticipated. It’s very common that an intranet is in need of a reboot or relaunch.

Teams make some very typical mistakes with their intranet projects which limits the impact and value of the product. We detail some of these mistakes and advise on some fixes on how to get you out of your intranet pickle and back on track.

Intranet-in-a-box products enhance SharePoint by offering flexible branding solutions, features to engage users, personalisation options, content governance, implementation support and options tailored to different organisations. These products save time and provide better user experiences.

What are the pros and cons of using commercial intranet products versus creating your own using SharePoint. Commercial products are faster and more efficient, but if you have the experience, you can make SharePoint work. However, be warned using SharePoint requires more time and effort.

Choosing an intranet product without a strategy or requirements is difficult. Without considering purpose, needs, governance, and operations, teams are left with a small perspective and potential buyer's regret. A evaluation of requirements is necessary for success.

Preparing intranet content for launch is often the most time-consuming aspect of the project. A content strategy, templates, self-service resources, training, and an authoring environment are crucial for successful content preparation.

Intranet content can be a challenge. The key lies in ownership. We break it down into three roles: the publisher, the information owner, and the site sponsor. Learn how this trifecta forms a stable unit that empowers intranet managers to foster advanced relationships and the importance of early consideration of publishing models when choosing or designing an intranet platform.

Providing effective access to key employee services is more than putting a few tiles up on the intranet. In this article I describe how to utilise user journeys and user stories as a research method so you really understand what employees need.

Digital workplace adoption no longer needs to be the focus for digital workplace teams. Instead we need to focus on governance and lay the foundations that will support sustainable hybrid working and a good digital employee experience.