What is the Intranet Governance Accelerator?

A service and framework designed to help organisations implement intranet governance rapidly using expert-led sprints, templates, and collaborative tools — including governance controls specifically designed for the AI era.

Who is the Intranet Governance Accelerator for?

It's ideal for organisations implementing or improving a digital workplace or intranet who want a sustainable governance model and expert guidance — particularly those deploying AI tools such as Copilot who need governance controls in place before doing so.

What's included in the service?

You get workshops, templates, guidance, exercises, and a collaborative environment — all designed to rapidly define and implement a governance model, including controls that address AI retrieval and content provenance.

Is the service delivered remotely?

Yes, the entire service is delivered remotely using Spark's collaborative workspace or your preferred collaboration tools.

Does it support SharePoint?

Yes, the framework is compatible with SharePoint and Microsoft 365 — including governance controls relevant to Copilot — and works with any other digital workplace platform.

Why does governance matter for enterprise AI?

Without governance, AI tools have no reliable way to distinguish authoritative content from drafts, outdated pages, or team-level working documents. Poor governance means AI will confidently surface and synthesise the wrong information. Governance is no longer just an operational concern — in the AI era, it is an active risk management requirement.

What is a publishing boundary and how does governance enforce it?

A publishing boundary separates content that is authoritative, sanitised, and intended for organisational use from working documents, drafts, and informal material that should not be ingested by AI. Governance controls — including clear ownership, review cycles, and archiving policies — define and enforce this boundary, making it one of the most important governance outputs for any organisation deploying AI.

What is provenance and why is Spark Trajectory at the forefront of it?

Provenance is the discipline of ensuring that information AI systems draw on is authoritative, coherent, and correctly bounded. Spark Trajectory has developed governance frameworks and methodologies that directly address provenance — making it possible for organisations to deploy AI tools with confidence that the answers they produce are grounded in reliable, well-managed content.

Intranet Governance Framework

Intranet Governance Accelerator

Implement intranet governance like a pro. When you're implementing or improving your digital workplace or intranet, you need a governance framework in place to ensure successful outcomes. We've created a service and framework to help rapidly implement your intranet governance model and management processes – slashing time, cost and effort, establishing content provenance for successful AI retrieval, and giving you a clear intranet governance framework your team can own and sustain. We'll work with you to scope, scale and implement an intranet governance model that is right for your organisation, with online resources, workshops and a collaborative workspace.

We get it

Governance often comes last, but at the price of chaos later down the line. Making sure that you get governance in place is critical to ensure sustainable and valuable outcomes and in today's AI era bad governance equals misinformation risk. That's true for digital collaboration tools, digital communications and the full range of intranet content. But that is often hard to do on a deadline when resources are tight. Check the state of your intranet governance now.

This is what we do

We've implemented intranet and digital workplace governance dozens of times. We've seen what works and how to get things right because we've seen it go wrong. We've captured everything we know from our experience as practitioners and consultants to get you up and running. We are at the forefront of a new field of digital workplace management techniques to govern AI tools and retrieval: Provenance.

How it works

The accelerator is a package of workshops, guidance, templates, processes, exercises and outlines of governance controls that we can work on together to get just right for you.

Flowchart illustrating the delivery of Spark’s Governance Accelerator consulting product.
The process has four stages:
1. Initiation – Includes provisioning the Governance Accelerator, discovery work with the project team, and a scoping workshop.
2. Sprint One – Multiple governance controls are created collaboratively with the client, followed by a gate meeting.
3. Sprint Two – Additional governance controls are developed, ending in a second gate meeting.
4. Roadmap – Final stage where controls are handed over with an implementation roadmap.
Icons visually represent documents, meetings, and collaboration at each step

All this is hosted on a secure, collaborative environment that you will be given access to as part of the engagement - everything is delivered remotely anywhere in the world using this tool, or your own collaboration tools if you prefer. After you get access to the shared collaborative environment we will:

Have a kick off workshop to help scope out the governance model you need
Work with you to advise on the right approach for you
Agree what we will deliver and conduct two sprints to develop governance controls collaboratively
Finalise and handover the governance model for you to implement internally.

Just get in contact and we can give you a demonstration of the accelerator and show you how it works. If you'd like to go ahead we'll issue you with a statement of work and we can start as soon as we've got a signature.

Want to see what intranet governance looks like in practice for a large global organisation? Read our Hikma case study.

Intranet governance explained

What is intranet governance?
Intranet governance is the set of policies, processes, roles, and controls that define how an intranet is managed — who can publish, what they can publish, how content is reviewed and maintained, and how the platform evolves over time. Without governance, intranets degenerate: content becomes stale, ownership blurs, and the platform loses credibility. In the AI era, poor governance also means misinformation risk, as AI tools surface whatever content they can find regardless of its accuracy or authority.

What is an intranet governance framework?
An intranet governance framework is a structured, documented set of governance controls that an organisation can implement and maintain. It typically covers publishing roles and responsibilities, content ownership models, review and archiving cycles, editorial standards, and the decision-making processes that keep the intranet well managed. The Governance Accelerator delivers a complete intranet governance framework in a rapid, sprint-based engagement.

What are intranet governance best practices?
The most important intranet governance best practices are: clear content ownership (every page has a named owner), defined review cycles, a publishing boundary between authoritative content and informal working documents, editorial standards for consistency, and a governance model that is proportionate to the organisation's size and complexity. In the AI era, governance best practices also include provenance controls –ensuring AI tools only retrieve content that is authoritative and correctly maintained.

What does an intranet governance model include?
A governance model for an intranet typically includes: a content ownership matrix, role definitions (publishers, editors, approvers, administrators), publishing guidelines and content standards, a review and archiving policy, escalation and decision-making processes, and measurement criteria. The Governance Accelerator delivers all of these as a package, tailored to your organisation.

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Governance resources

Explore practical resources to help you implement effective intranet governance

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