Digital workplace and intranet strategy

Get a roadmap for the future based on solid research. There's really no secret to strategy: it's just a well-thought-out plan. But with so many opinions from so many stakeholders about the directions you can head in, it can be a challenge to make sure you solve the right problems.We speak with stakeholders and users to discover their needs, wants and opinions, and formulate a plan with you that will truly deliver what your users need, as well as measurable business value.

We get it

Not having a plan is never a good idea. Far too often organisations end up drifting from one project to the next without a clear view of how everything hangs together, or worse, being pushed into implementing technology for the sake of it. Whether you are a communicator, in IT, or a digital workplace or intranet practitioner, taking a moment to listen to users and stakeholders, and formulating a plan of attack will pay dividends.

This is what we do

We've worked with dozens of large organisations across the world on strategy. Whether focusing on digital workplace, collaboration and knowledge management or intranets, enterprise communications, content management and search, we implement a tried and tested strategy formation process that focuses on logical next steps, not visions of science fiction.

How it works

All strategy must be based on research. We conduct a discovery phase that not only considers the critical needs of users, but also engages stakeholders across the organisation from their strategic and operational points of view. We are very experienced interviewers and conduct hundreds of remote interviews every year.

We will document our discovery findings and conduct an online strategic diagnosis workshop to consider likely courses of action. We will then co-create the strategy together with you and we will document the plan and provide a summary presentation. We can also socialise the strategy by presenting it back to your stakeholders.

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When we can help

Strategy precedes action. It is the ideal way to plan out your future project.

Let's fix your intranet

Talk to industry experts Steve or Chris for a no-nonsense take on your digital workplace challenges. No outsourcing. No juniors.

Book a chat. Never the hard sell.

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Recent strategy articles

Person, Prompt, Path, Product, Process, Problem: A top-down guide to employee user journeys

This post outlines our 'Six Ps' framework for improving digital workplace management: Person, Prompt, Path, Product, Process, and Problem. Creating a smoother digital employee experience.

June 23, 2024
LinkedIn
Chris Tubb

Climbing Mount Findable to Peak Understanding

To complete their tasks you colleagues need to be able to find stuff and then after that they need to actually understand what they find there. We take a (figurative) spiritual journey up the mountain.

February 16, 2024
LinkedIn
Chris Tubb

The hidden costs of a free Intranet: What you should know

What are the pros and cons of using commercial intranet products versus creating your own using SharePoint?

November 14, 2023
LinkedIn
Chris Tubb

Actively managing employee applications with user journeys

Providing effective access to key employee services is more than putting a few tiles up on the intranet. Learn how to utilise user journeys and user stories so you understand what employees need.

August 2, 2021
LinkedIn
Chris Tubb

A fox in the hen house - on being careful about who you ask for help.

You can't build intranets or manage an organisation's digital workplace on your own. You need help and advice, but be careful about who you ask for help.

July 7, 2021
LinkedIn
Chris Tubb

Hybrid working: this changes everything

More’s going to change with hybrid work patterns than you think. I take a look at some of strange things that are going to happen and what it means.

June 23, 2021
LinkedIn
Chris Tubb

Every meeting will now be an online meeting

More out of the office means more meetings will have an online component. We look at why.

April 5, 2021
LinkedIn
Chris Tubb

From digital workplace firefighter to digital workplace script writer

Move from reactive to proactive digital workplace management by using governance tools, understanding user needs, and balancing control with flexibility.

March 5, 2021
LinkedIn
Chris Tubb

Are you a Butterfly 🦋 or a Stone🗿? Using dissent to optimise your digital workplace governance.

How we deal with our feelings of vulnerability affects how we approach the management and governance of digital workplace tools.

February 9, 2021
LinkedIn
Chris Tubb