Get a roadmap for the future based on solid research. There's really no secret to strategy: it's just a well-thought-out plan. But with so many opinions from so many stakeholders about the directions you can head in, it can be a challenge to make sure you solve the right problems.We speak with stakeholders and users to discover their needs, wants and opinions, and formulate a plan with you that will truly deliver what your users need, as well as measurable business value.
Not having a plan is never a good idea. Far too often organisations end up drifting from one project to the next without a clear view of how everything hangs together, or worse, being pushed into implementing technology for the sake of it. Whether you are a communicator, in IT, or a digital workplace or intranet practitioner, taking a moment to listen to users and stakeholders, and formulating a plan of attack will pay dividends.
We've worked with dozens of large organisations across the world on strategy. Whether focusing on digital workplace, collaboration and knowledge management or intranets, enterprise communications, content management and search, we implement a tried and tested strategy formation process that focuses on logical next steps, not visions of science fiction.
All strategy must be based on research. We conduct a discovery phase that not only considers the critical needs of users, but also engages stakeholders across the organisation from their strategic and operational points of view. We are very experienced interviewers and conduct hundreds of remote interviews every year.
We will document our discovery findings and conduct an online strategic diagnosis workshop to consider likely courses of action. We will then co-create the strategy together with you and we will document the plan and provide a summary presentation. We can also socialise the strategy by presenting it back to your stakeholders.
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