Skills related to the ability to successfully assess and describe business needs and to elicit and specify accurate requirements for IT services.
Analyses a business problem or objective and contributes to the definition of a requirement for agreement.
Leads analysis of a business problem and documents requirements. Communicates, socialises and gains feedback of requirements from stakeholders.
Manages the benefits from a planned requirement including contributing business cases or cost-benefit analyses and plans to monitor benefits post-implementation.
We have hopefully created this competency matrix with thought and care. It is not the only competency framework in the world, and relates specifically to the intranet and digital workplance profession. It therefore concentrates on some things and ignores others.
If you find an error, disagree wholeheartly or feel there is a glaring ommission we'd love to know.
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.