Skills related to the ability to create a structured argument for investment and resource to commit to a specific plan, using the desired blend of financial, qualitative and non-financial factors.
Generates a simple case for investment using an existing business case format based on financial benefits or quantifiable non-financial benefits such as time savings.
Documents more complex or nuanced business cases detailing soft benefits where persuasive arguments of indirect or cumulative passenger benefits are required.
Creates a programme of ongoing business benefits analysis including continuous post-implementation benefits analysis. Influences decision makers with the appropriate communication of accrued benefits and suitable framing of context.
We have hopefully created this competency matrix with thought and care. It is not the only competency framework in the world, and relates specifically to the intranet and digital workplance profession. It therefore concentrates on some things and ignores others.
If you find an error, disagree wholeheartly or feel there is a glaring ommission we'd love to know.
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.