Community development
Social and collaboration management
Skills relating to the development and evolution of communities of practice and interest so they deliver value for participants and organisations.
Apprentice
Manages the development of a small number of communities throughout their lifecycle covering adoption, processes, outputs and other important elements.
Practitioner
Formalises a community development approach, mapped to different community types in order to be widely adopted by community and site managers through the organisation.
Master
Designs and manages a sustainable, enterprise-level programme of community development that aligns with HR processes, learning strategies, professional development, marketing offerings and other organisational elements.