Facilitator training and support
Skill in “Social and collaboration management” domain
Skills relating to the training and ongoing support for individual or local community managers and collaboration site managers.
Master
Develops and operates an institutionalised training programme for individual community and site managers with elements such as certification, formally-recognised roles, alignment with organisational learning programmes and a tiered and targeted system.
Practitioner
Establishes a formal and sustainable training programme for community managers and collaboration site managers with training, resources and ongoing engagement.
Apprentice
Delivers informal training to collaboration site managers and community managers to ensure successful and sustainable individual sites.
