Facilitator training and support
Social and collaboration management
Skills relating to the training and ongoing support for individual or local community managers and collaboration site managers.
Apprentice
Delivers informal training to collaboration site managers and community managers to ensure successful and sustainable individual sites.
Practitioner
Establishes a formal and sustainable training programme for community managers and collaboration site managers with training, resources and ongoing engagement.
Master
Develops and operates an institutionalised training programme for individual community and site managers with elements such as certification, formally-recognised roles, alignment with organisational learning programmes and a tiered and targeted system.