Facilitator training and support

Spark Trajectory Intranet and Digital Workplace Skills Matrix > This skill is in the Social and collaboration management domain

Skill description

Skills relating to the training and ongoing support for individual or local community managers and collaboration site managers.

Facilitator training and support skill levels

Apprentice

Delivers informal training to collaboration site managers and community managers to ensure successful and sustainable individual sites.

Practitioner

Establishes a formal and sustainable training programme for community managers and collaboration site managers with training, resources and ongoing engagement.

Master

Develops and operates an institutionalised training programme for individual community and site managers with elements such as certification, formally-recognised roles, alignment with organisational learning programmes and a tiered and targeted system.

Skills related to Facilitator training and support

Other skills in the Social and collaboration management domain

Collaboration strategy

Community development

Employee advocacy

Expert and skills network management

Facilitator training and support

Ideation and innovation management

Moderation, facilitation and conflict resolution

Social Content Curation

Tacit knowledge management

Errors? Disagreements? Omissions?

We have hopefully created this competency matrix with thought and care. It is not the only competency framework in the world, and relates specifically to the intranet and digital workplance profession. It therefore concentrates on some things and ignores others.

If you find an error, disagree wholeheartly or feel there is a glaring ommission we'd love to know.

License

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This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.