Platform management

Spark Trajectory Intranet and Digital Workplace Skills Matrix > This skill is in the Technology and IT management domain

Skill description

Skills related to the management and administration of IT systems to ensure their availability, capacity and integrity.

Platform management skill levels

Apprentice

Operates a service platform by carrying out routine essential tasks.

Practitioner

Manages a service platform within agreed service level criteria by carrying out specific operational procedures.

Master

Proactively and strategically manages a service platform taking into account factors such as change, capacity management, security, upgrades and patches.

Skills related to Platform management

Incident and problem management

Other skills in the Technology and IT management domain

Business analysis and requirements specification
IT change management
IT strategy
Incident and problem management
Information security
Platform management
Risk management
Systems development/ configuration
Systems testing

Errors? Disagreements? Omissions?

We have hopefully created this competency matrix with thought and care. It is not the only competency framework in the world, and relates specifically to the intranet and digital workplance profession. It therefore concentrates on some things and ignores others.

If you find an error, disagree wholeheartly or feel there is a glaring ommission we'd love to know.

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License

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

Creative Commons License

Attribution-NonCommercial 4.0 International (CC BY-NC 4.0)

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This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.