Skills related to the ability to manage, lead and develop a diverse group of non-professional publishers to successfully provide and maintain valuable content.
Delivers successful training for content publishers that need it the most, delivered in an informal or semi-formal way.
Designs and delivers formalised training for all publishers, with a one-size all approach.
Creates and manages a formal company-wide training and engagement programme to train and coach authors, editors and publishers, with courses, materials and touch-points targeted to different needs and abilities, including those with new content-related responsibilities.
We have hopefully created this competency matrix with thought and care. It is not the only competency framework in the world, and relates specifically to the intranet and digital workplance profession. It therefore concentrates on some things and ignores others.
If you find an error, disagree wholeheartly or feel there is a glaring ommission we'd love to know.
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.