Risk management
Spark Trajectory Intranet and Digital Workplace Skills Matrix > This skill is in the Technology and IT management domain
Skills related to the identification, evaluation and prioritisation of risks around the use and provision of digital workplace systems and services, including the epistemic and information risks introduced by AI-enabled retrieval and synthesis.
Reports risks within a specific service based around an existing risk management framework.
Assesses and identifies risks and develops plans or processes to mitigate them, including risks arising from poor content quality, equivocal information, or inappropriate AI synthesis within the digital workplace.
Coordinates risk management activities across a wide range of activities not limited to a particular IT service or process. Influences stakeholders to commit to risk management activities. Identifies and manages epistemic risk — the organisational consequences of AI systems producing confident but unreliable outputs — and works to reduce the conditions that allow misinformation to propagate.
We have hopefully created this competency matrix with thought and care. It is not the only competency framework in the world, and relates specifically to the intranet and digital workplance profession. It therefore concentrates on some things and ignores others.
If you find an error, disagree wholeheartly or feel there is a glaring ommission we'd love to know.
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.