Skills related to the creation, implementation and maintenance of metadata schemas to support retrieval, navigation, personalisation and information interchange. Includes classification system design, and the use of AI to suggest, evaluate and govern taxonomies at scale.
Supports taxonomy and metadata efforts by applying established categories, tagging content using controlled vocabularies, and maintaining basic metadata compliance. Understands how classification supports search, retrieval, and findability, and follows guidelines for terminology and metadata consistency.
Develops and manages taxonomies and metadata schemas across multiple domains. Ensures terminology alignment, ontology consistency, and proper metadata tagging for both structured and unstructured content. Coordinates with content owners and system teams to embed metadata governance and supports semantic search, retrieval optimisation, and translation alignment.
Oversees enterprise taxonomies across systems and languages. Integrates AI techniques such as concept extraction and semantic modelling. Leads governance of automated classification.
We have hopefully created this competency matrix with thought and care. It is not the only competency framework in the world, and relates specifically to the intranet and digital workplance profession. It therefore concentrates on some things and ignores others.
If you find an error, disagree wholeheartly or feel there is a glaring ommission we'd love to know.
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.