Localisation

Spark Trajectory Intranet and Digital Workplace Skills Matrix > This skill is in the User experience design domain

Skill description

Skills related to adapting content, interfaces, and user experiences for multiple languages and regions, ensuring meaning, terminology and authority remain consistent and coherent across linguistic-variants. This includes managing translation workflows, glossaries, regional retention of metadata and version control, while ensuring multilingual content is AI-legible, semantically aligned and correctly ingested into retrieval systems.

Version 2 skill
Provenance related

Localisation skill levels

Apprentice

Supports localisation by preparing content for translation, applying basic regional differences, and following established templates and glossaries. Understands how language versions relate to the authoritative source content and ensures local variants stay aligned with central updates. Begins to recognise how translation quality affects both human understanding and AI retrieval.

Practitioner

Manages localisation workflows across multiple languages or regions. Ensures semantic consistency using glossaries, style guides, and controlled vocabularies. Coordinates with content owners to maintain version alignment between the source and translated variants. Implements metadata practices that support provenance, jurisdiction, and AI-legible multilingual content, including maintaining chunking and structure across languages.

Master

Designs and governs the organisation's localisation framework, ensuring multilingual coherence across all digital channels and platforms. Establishes authoritative translation processes, terminology systems, and governance controls to maintain semantic, legal, and operational consistency across linguistically-diverse regions. Oversees the provenance and lifecycle of multilingual content, ensuring regional variants remain trustworthy, versioned, and reliably ingested by AI and retrieval systems. Acts as the steward of global–local coherence across the digital ecosystem.

Skills related to Localisation

Information architecture
Taxonomy design and metadata management
Content publishing

Other skills in the User experience design domain

Accessibility
Brand management
Information architecture
Interaction design
Localisation
Taxonomy design and metadata management
User research
User testing
Visual design

Errors? Disagreements? Omissions?

We have hopefully created this competency matrix with thought and care. It is not the only competency framework in the world, and relates specifically to the intranet and digital workplance profession. It therefore concentrates on some things and ignores others.

If you find an error, disagree wholeheartly or feel there is a glaring ommission we'd love to know.

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License

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

Creative Commons License

Attribution-NonCommercial 4.0 International (CC BY-NC 4.0)

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This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.