User testing

Spark Trajectory Intranet and Digital Workplace Skills Matrix > This skill is in the User experience design domain

Skill description

Skills related to the empirical assessment whether users can successfully use a system for its given purpose by direct or remote observation of users carrying out tasks.

User testing skill levels

Apprentice

Conducts user testing when required with volunteers. Observes task success or failure and informally communicates findings to developers, designers and other members of a project team.

Practitioner

Designs and conducts formal and detailed user testing across an entire deliverable such as new functionality or product. Formally documents and analyses findings both qualitatively and quantitatively. Successfully coordinates resources to mitigate usability issues found in the research.

Master

Details and operates a standard system of user testing with documented criteria for appropriate effort for different developments. Trains others to moderate user tests.

Skills related to User testing

User research
Interaction design
Visual design

Other skills in the User experience design domain

Accessibility
Brand management
Information architecture
Interaction design
Localisation
Taxonomy design and metadata management
User research
User testing
Visual design

Errors? Disagreements? Omissions?

We have hopefully created this competency matrix with thought and care. It is not the only competency framework in the world, and relates specifically to the intranet and digital workplance profession. It therefore concentrates on some things and ignores others.

If you find an error, disagree wholeheartly or feel there is a glaring ommission we'd love to know.

contact us

License

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

Creative Commons License

Attribution-NonCommercial 4.0 International (CC BY-NC 4.0)

  • Share — copy and redistribute the material in any medium or format
  • Adapt — remix, transform, and build upon the material
  • Attribution — You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
  • NonCommercial — You may not use the material for commercial purposes.

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.