IT change management

Spark Trajectory Intranet and Digital Workplace Skills Matrix > This skill is in the Technology and IT management domain

Skill description

Skills related to the the successful management of planned or emergency modifications to an IT system.

IT change management skill levels

Apprentice

Documents, coordinates and commits small changes using given procedures.

Practitioner

Creates plans for the implementation of complex and interrelated requests for change.

Master

Details and maintains policies, standards and procedures around systems change.

Skills related to IT change management

Incident and problem management
Systems development/ configuration
Platform management

Other skills in the Technology and IT management domain

Business analysis and requirements specification
IT change management
IT strategy
Incident and problem management
Information security
Platform management
Risk management
Systems development/ configuration
Systems testing

Errors? Disagreements? Omissions?

We have hopefully created this competency matrix with thought and care. It is not the only competency framework in the world, and relates specifically to the intranet and digital workplance profession. It therefore concentrates on some things and ignores others.

If you find an error, disagree wholeheartly or feel there is a glaring ommission we'd love to know.

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License

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

Creative Commons License

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This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.