Channel delivery
Skill in “Content and communication” domain
Skills related to the ongoing and sustainable support of different beneficial internal communications channels to ensure relevance, interest and engagement in the target audience.
Master
Manages the delivery of internal communications across a multi-channel environment, working to an editorial calendar. Operates an improvement cycle framework to track messaging impact and audience engagement, with a set process to make subsequent improvements to channel performance.
Practitioner
Manages the delivery of internal communications across a handful of channels, working to or managing an editorial calendar.
Apprentice
Delivers effective and timely internal communications across one or more channel.
